Smarter supervision with modern dashboards at Customs
Data Solutions

The challenge

Customs’ existing dashboards
  • Developed in tools such as SAS and Teradata
  • Provided value, but were not future-proof: fragmented architecture, time-consuming management, long lead times
  • Clear need for more modular and maintainable ETL processes
  • Need for consistent data models with higher performance
  • Need for standardized dashboards that meet contemporary requirements of visualization and self-service

Our approach

Our consultant – an experienced BI specialist – worked closely with Customs’ internal MI team on the transformation of their reporting environment. The focus was on three core areas:
  1. Migration of 30+ dashboards to SAS Visual Analytics with integration of SASGrid and Teradata;
  2. Rebuild ETL processes with reusable data modules and metadata-driven models;
  3. Quality assurance through project-based approach and collaboration across teams.

context

Customs plays a key role in guarding our borders, both physical and digital. In a world of increasing flows of goods and stricter legislation (such as sanctions and international trade rules), insight into data is vital. Not only to work efficiently, but also to detect risks before they occur. In this context, IBS was asked to help build the modernization of Customs’ BI solutions.

The impact

  • 30+ dashboards migrated and streamlined
  • New ETL layers built based on metadata and best practices
  • Stronger collaboration between IT and business through standardized reporting
  • Faster switching, better risk detection and data-driven policy choices

Why this case matters

Customs is an example of a public organization that understands that data is no longer a luxury, but a prerequisite to fulfill its mission. Thanks to our approach, their information assets are ready for tomorrow’s challenges – from real-time risk management to policy analysis.

Isatis business solutions

At Isatis Business Solutions, we combine deep knowledge of data engineering and BI with the dynamics of government processes. Whether for Customs, the Inland Revenue or other regulators – we provide scalable and understandable solutions, with trust as the foundation.